Order Tracking – Real-Time Visibility from Checkout to Delivery
AiCART takes the guesswork out of order status by giving your customers—and your team—complete, real-time visibility into every stage of the delivery process. Whether your order is a single parcel, multiple packages, or palletised freight, our system ensures everyone knows exactly where their goods are.
📦 Real-Time Tracking Across Multiple Suppliers
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Orders that include items from different suppliers or warehouses are automatically split and tracked separately.
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Customers can follow each shipment’s journey—from preparation to final delivery—through integrated carrier tracking links.
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Perfect for stockless eCommerce or multi-warehouse businesses where orders don’t leave from one location.
🚚 Multi-Carrier Integration
AiCART integrates with leading UK carriers, including:
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DPD
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DHL
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(Royal Mail integration coming soon)
This ensures accurate tracking updates, no matter which courier is used.
📊 Unified Tracking Dashboard
From your admin panel, you can:
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View the status of all active shipments in one place
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See which supplier dispatched which items
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Track delivery progress for parcels, pallets, frozen goods, ADR shipments, and more
💡 Benefits
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Reduce customer queries—buyers can self-check order progress
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Boost trust—real-time updates give transparency and confidence
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Speed up problem-solving—instantly see if a shipment is delayed or re-routed
Talk to our team today or start your own online Cash & Carry free demo.
